CRM, marketing, UI
pella
Year
2022-2025
Agency
GALE Partners
Role
CRM (Email), Direct Mail,
OOH, UI Design, Srotyboarding
Overview
Pella Corporation is a premium window and door manufacturer serving markets across North America. In partnership with GALE, we activated data-driven strategies across 40 localized markets, leveraging first-party data and a proprietary 275M-household database.

Audience propensity modeling segmented customers into three strategic tiers, enabling precision targeting and market-specific messaging across digital, direct mail, email, and OOH.

As Lead Designer since 2022, I architected a scalable, modular creative system designed to flex across 40 markets and three audience tiers. The framework maintained brand consistency at a national level while allowing localized messaging and visual nuance tailored to each market’s performance objectives.
Results
20%
Lift in appointment bookings from direct mail recipients
11%
More efficiency of our SEM campigns
17%
Increase of total ROMI
AR display screen
Pella AR 2.0
GALE designed an enhanced AR experience exclusively for Pella salespeople, transforming in-home consultations into interactive, engaging customer journeys.

At the core is the AR configurator, allowing users to explore a full spectrum of window and patio door options — from shapes, colors, and grilles to sizes — in a seamless, intuitive workflow. The system guides users through configuration steps, ensuring clarity before activating the camera, and making it effortless for sales teams to visualize products in real spaces.
AR screens and design system
A square luxury tri-fold invitation
Printed marketing material - direct emails in letter and postcard format
A tri-fold brochureA folded magazine
DM
A summer marketing materials
Pella JPPella Valentine JP
Pella DM
Pella OOH
Pella EmailsPella EmailsPella EmailsPella EmailsPella Emails
A display banner in an in-situ mockupPella Facebook Ad
A meta carousel ad design